At a dental office, several moving parts ensure the efficiency and functioning of the office. This includes a large number of non-clinical and administrative support services. These professionals handle all the work on the back-end so that doctors and dentists can focus on client care. However, for practice owners, managing all these aspects of a business can be challenging without the right support.
What Are Administrative Support Services?
Dental practice administrative support services cover a broad spectrum of responsibilities. These include all of the non-clinical challenges that a dental practice may face daily. Generally, these services include:
- Secretarial duties
- Supply buying
- HR and recruiting
- Customer service and scheduling
- Equipment procurement and maintenance
In your practice, your administrative support team should be just as strong as the doctors and hygienists you hire. These individuals take over the paperwork and maintenance of the office so that you don’t have to. Instead, you can focus on developing innovative and high-quality services for your clients.
Furthermore, these professionals are also the first employees who interact with your clients. As much as their role is to help you focus on customer-focused solutions, they also often serve as the first face your clients see. Ensuring that you have an administrative support services team that you can trust with these responsibilities is essential to the growth of your practice.
